KangoLotto is committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data in compliance with Australian privacy laws.
We use your information to provide lottery services, process transactions, verify your identity, and manage your account. This includes facilitating game participation and prize distribution.
We process your data to comply with Australian gambling regulations, anti-money laundering laws, and tax reporting requirements. This includes identity verification and transaction monitoring.
We use your contact information to send important account notifications, game results, promotional offers (with your consent), and provide customer support services.
We do not sell your personal information. We may share your information in the following circumstances:
You have the right to access your personal information and request corrections if it's inaccurate or incomplete. You can update most information through your account settings.
You can request a copy of your data or ask for its deletion, subject to legal and regulatory requirements. Some information must be retained for compliance purposes.
You can opt out of marketing communications at any time by using the unsubscribe link in emails or contacting our support team. Essential service communications will continue.
We use cookies and similar technologies to enhance your experience and analyze website usage:
Required for website functionality and security
Help us understand website usage and performance
Used for personalized advertising (with consent)
We retain your information for as long as necessary to provide services and comply with legal obligations:
Your data is primarily stored and processed in Australia. If we transfer data internationally, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by Australian authorities.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or website notice. The updated policy will be effective immediately upon posting.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Privacy Officer
Email: privacy@kangolotto.com
Phone: 1800 KANGO (1800 526 46)
Postal Address
KangoLotto Privacy Officer
55 Swanston Street
Melbourne VIC 3000
This Privacy Policy complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable privacy laws.
If you're not satisfied with our response to a privacy complaint, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au