Terms and Conditions

Last updated: January 2024

Important Notice

Please read these terms carefully before using KangoLotto services. By registering and using our platform, you agree to be bound by these terms and conditions.

1. Acceptance of Terms

By accessing and using the KangoLotto website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Eligibility and Registration

Age Requirements

You must be at least 18 years of age to register and participate in lottery games through KangoLotto. We reserve the right to verify your age and identity at any time.

Residency Requirements

Our services are available to Australian residents only. You must provide accurate residential information during registration.

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Lottery Participation

Game Rules

All lottery games are subject to their specific rules and regulations. Players must comply with all game-specific terms and conditions.

Ticket Purchases

All ticket purchases are final. Tickets cannot be cancelled, refunded, or exchanged once purchased, except as required by law.

Prize Claims

Winners must claim prizes within the specified time period. Unclaimed prizes will be forfeited according to applicable regulations.

4. Financial Terms

Deposits and Payments

  • • All deposits must be from accounts in your name
  • • Minimum deposit amounts apply
  • • Payment processing fees may apply
  • • Deposits are non-refundable except as required by law

Withdrawals and Winnings

  • • Identity verification required for withdrawals
  • • Withdrawals processed within 5 business days
  • • Tax obligations are the player's responsibility
  • • Minimum withdrawal amounts apply

5. Responsible Gambling

Our Commitment

KangoLotto is committed to promoting responsible gambling. We provide tools and resources to help players maintain control over their gambling activities.

  • • Self-exclusion options available
  • • Deposit and spending limits can be set
  • • Access to support resources and counseling
  • • Regular account activity monitoring

6. Prohibited Activities

The following activities are strictly prohibited:

  • • Creating multiple accounts
  • • Using fraudulent payment methods
  • • Attempting to manipulate games or systems
  • • Sharing account credentials with others
  • • Using automated systems or bots
  • • Money laundering or other illegal activities

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in our Privacy Policy.

8. Limitation of Liability

KangoLotto's liability is limited to the maximum extent permitted by law. We are not liable for:

  • • Technical failures or system downtime
  • • Loss of data or account information
  • • Indirect or consequential damages
  • • Third-party actions or services

9. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified terms.

10. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Email: legal@kangolotto.com

Phone: 1800 KANGO (1800 526 46)

Address: 55 Swanston Street, Melbourne VIC 3000

Legal Information

Company: KangoLotto Pty Ltd

ABN: 57 993 046 614

License No: 728640319

Regulated by: Office of Liquor and Gaming Regulation (OLGR)

Operating in: Queensland, Australia