Important Notice
Please read these terms carefully before using KangoLotto services. By registering and using our platform, you agree to be bound by these terms and conditions.
1. Acceptance of Terms
By accessing and using the KangoLotto website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
2. Eligibility and Registration
Age Requirements
You must be at least 18 years of age to register and participate in lottery games through KangoLotto. We reserve the right to verify your age and identity at any time.
Residency Requirements
Our services are available to Australian residents only. You must provide accurate residential information during registration.
Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3. Lottery Participation
Game Rules
All lottery games are subject to their specific rules and regulations. Players must comply with all game-specific terms and conditions.
Ticket Purchases
All ticket purchases are final. Tickets cannot be cancelled, refunded, or exchanged once purchased, except as required by law.
Prize Claims
Winners must claim prizes within the specified time period. Unclaimed prizes will be forfeited according to applicable regulations.
4. Financial Terms
Deposits and Payments
- • All deposits must be from accounts in your name
- • Minimum deposit amounts apply
- • Payment processing fees may apply
- • Deposits are non-refundable except as required by law
Withdrawals and Winnings
- • Identity verification required for withdrawals
- • Withdrawals processed within 5 business days
- • Tax obligations are the player's responsibility
- • Minimum withdrawal amounts apply
5. Responsible Gambling
Our Commitment
KangoLotto is committed to promoting responsible gambling. We provide tools and resources to help players maintain control over their gambling activities.
- • Self-exclusion options available
- • Deposit and spending limits can be set
- • Access to support resources and counseling
- • Regular account activity monitoring
6. Prohibited Activities
The following activities are strictly prohibited:
- • Creating multiple accounts
- • Using fraudulent payment methods
- • Attempting to manipulate games or systems
- • Sharing account credentials with others
- • Using automated systems or bots
- • Money laundering or other illegal activities
7. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in our Privacy Policy.
8. Limitation of Liability
KangoLotto's liability is limited to the maximum extent permitted by law. We are not liable for:
- • Technical failures or system downtime
- • Loss of data or account information
- • Indirect or consequential damages
- • Third-party actions or services
9. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified terms.
10. Contact Information
If you have questions about these Terms and Conditions, please contact us:
Email: legal@kangolotto.com
Phone: 1800 KANGO (1800 526 46)
Address: 55 Swanston Street, Melbourne VIC 3000
Legal Information
Company: KangoLotto Pty Ltd
ABN: 57 993 046 614
License No: 728640319
Regulated by: Office of Liquor and Gaming Regulation (OLGR)
Operating in: Queensland, Australia